My Primary call mic is not working
The Mic on my z3c is not working. I did a factory restore, even did the diagnostic and no cookie.
I disabled ok google and all that jazz. The phone is under warranty but the service center guys are refusing to consider it as the back panel is damaged and plan on charging me for the back panel and mic replacement which is completely unfair as the two had nothing to do with each other.
What do I do?