My Surface Pro 2 didn't reset or reinstall OS
Hi, I am trying to update my windows on my surface pro 2 but after few hours I saw a black skin is stuck. Then I restart my surface and after that it will show a bios information on a black screen and I have 5 option. They are
Trusted Platform Module (TPM)
Secure Boot Control
Install Default Secure Boot Keys
Delete All Secure Boot Keys
I am tryig to solve this problem from google search but I failed. Then I tried to make a recovery USB and after that I try to boot the device and I was success. But After that If I try to refresh or reset this PC but it does not work for me. Show some error like The drive where windows is installed is locked or unable to reset your PC. A required drive partition is missing.
How to solve it?