Why is my laptop running so slow?

Keep in mind "Chrome" is not a "basic program". Chrome requires a lot of memory (RAM heavy). With 10 tabs opened on my computer, Chrome is taking almost 2gb of RAM.

Also, your laptop is using a mechanical hard drive (Which is super slow and old technology)! You should upgrade to a SSD hard drive:

500GB Drive: http://www.newegg.com/Product/Product.as...

1TB Drive: http://www.newegg.com/Product/Product.as...

Here's a video tutorial on how to upgrade your hard drive:

https://www.youtube.com/watch?v=ryYrCMvX...

The repair difficulty would be a 6/10 but trust me, the upgrade it's totally worth it! Your computer will feel like a brand new machine!

Before switching the hard drive, make sure you backup your data to a USB (Like pictures, songs, documents, etc.) and make sure you have a Windows Key (Since you will need to re-install the Operating System again).

If you're unsure about all this, just go to where you bought your computer and see how much they will charge to install a SSD and setup the Operating System.

Best of luck!