Why will it not power off
My Kindle will not load games that have previously been played and does not power off?
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@flynsimpson ,Flyn, From forums I have read, you may have corrupt App/software/malware running and a factory reset may fix this issue.
When Do I Need To Reset To Factory Defaults?
If you’re seeing any of the following error messages or symptoms on your Fire, a factory reset is probably needed.
1. You’re seeing pop-up error messages when you try to access any of the Fire’s functions (e.g., Video, Apps, Store, etc.)
2. Your Fire is very slow to load content (Kindle books, videos, apps, etc.)
3. Your content “crashes” (stops working, shuts down and kicks you back out to the menu) frequently
The link below will give information on howto back up your data if need be and how to perform a factory reset. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.
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