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TomTom's Runner Special Edition watch meant for measuring distance, speed, pace, and calories burned. Model number: 8RS00

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Why wont my TomTom watch pick up my location?

I constantly get a GPS icon flashing in the bottom left of my screen and my watch will never pick up my location. I live in a relatively large city, so I do not know why my watch wont pick up my location when my phone can pick up my apartment building just fine. What does this icon mean? How can I get my watch to pick up my location if it is not broken?

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There are several reasons your watch may not be picking up signal. First, if the icon continues to blink that's because it is trying to find signal. Try moving to a clearer area so that the GPS signal can connect. If this doesn't work, then make sure that the watch is securely strapped to your wrist with the screen on top of your wrist. If the band is loose and the watch is loose on your wrist, then this could interfere with the signal and cause signal loss/interruption.

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