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Repair and disassembly guides for Dell printers.

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What is error 009-654 on dell printer c1660

hi my dell lazer printer has a error 009-654 contact custom support?

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I had this error on my Dell C1760nw, i had been trying to fix why it was printing light grey instead of black and after cleaning sensors in back and reseating toners and updating firmware and uninstalling etc i got fed up and used the old faithful. Tipped it on its side so the toners were at the top the picked it up about 2 inches and dropped it a couple of times, turned it on it made a lot of grumbling noise but you know what it cleared the error code and made it print in black again

might sound daft but i think there was a blockage and it cleared it

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WOW! THIS WORKED. I spent 90 minutes researching and trying everything else. cleaned sensors, removed wheel assembly. nothing worked. Picking it up and dropping it on it's side with toner up 3-4 times did the trick. It is 6 years old and was making annoying sounds BEFORE dropping it. Those noises have also gone away. Works like new. Give this man a prize!


I was just about ready to throw this POS Dell C1760nw out the window, when I came across the solution above! The solution worked! And it was so satisfying to lift up the source of so many hours of frustration and let it fall 3 inches to the concrete floor... Thank you Phil M!!!


Dell1355 I done it.

Thank you Phil.


after about 2 hours of frigging around with dell support sites, for the same problem i followed these steps, dropped it 3 times while off, it did not work. dropped it 4 times while on and restarted it, worked like a friggen charm.... well played sir.


Wahnsinn. Er druckt wieder. Ich war kurz davor den Drucker zu verschrotten...

Vielen Dank.


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@karen1239 first turn the printer off and back on. If it still shows the error code reset entire four toner cartridges and then check if the code returns but turning the printer off and on again. If it still returns remove and reset the Belt Unit / Transfer Belt. Sometimes replacing the ink cartridges itself will resolve this error.

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YMCK Toner Low Density erreur 009-654/093-919/093-920/093-921/093-922:

—> use Clean Developer (Nettoyage du développeur)

—-> and/or Change cartridge’s chip (9$ = 5chips x 4colors - aliexpress )

—--> and/or Change toner

——-> and/or change all cartridge



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Hey there! I had the same 009-654 error on my Dell C1660w printer, and it drove me nuts for a bit. Here's what I did to fix it:

First off, I checked the toner cartridges. I made sure they were all snug and properly placed. It sounds simple, but sometimes it's the little things, you know?

Then, I swapped out the toner cartridges with fresh ones. It turned out my old cartridges were running on fumes, and putting in new, genuine Dell cartridges did the trick.

After that, I gave the printer a breather. I turned it off, unplugged it, waited for about a minute, and then powered it back on. Sometimes these machines just need a little reset.

If you haven't already, check for a firmware update on the Dell support site. A quick update might sort out any compatibility issues.

But hey, if none of this does the trick, don't hesitate to hit up Dell support. I did, and they walked me through some more specific steps based on my printer model. It's always good to have the experts on your side.

Hope this helps you get your printer back on track!

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