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Phone wont charge or turn on

I received a samsung s8 edge for my birthday (Dec 22) and it was working fine until the 23 when i woke up in the morning i tried to turn it on and it wouldn't...i tried charging it assuming it was dead and it would not charge and still hasn't turned on...how can i fix this problem.

Отвечено! View the answer У меня та же проблема

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Выбранное решение

Try this.

Hold Bixby Button, Power Button, and Volume Down. This should trigger ODIN/Download Mode. If it works, just press Volume Down to restart the phone.

The other option is Volume Up, Bixby, and Power Button.

If it does not power on, then there is an issue with the unit and I would seek warranty replacement.

Good Luck

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@chantalphillips that is a new phone. You do not want to void any warranty etc. Take it to wherever you got it from and have them take a look at it. It could be as simple as a cable or the charger to as complicated as a bad circuit board.

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Thanks for the smart advice Chantal. Make use of the warranty.

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Your device can be sent to an authorized Samsung repair shop where they can do and OCTA replacement while in-warranty or a battery replacement to resolve the issue.

If both options fail, reaching out to Samsung for a repair or a product exchange will be the options suggested to you.

Nothing should cost you if you are in-warranty.

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Chantal будет вечно благодарен.
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