My phone was working fine then the speakers cut out and it wouldn’t charge then it shut down and they came up with no connection I tried to do the thing where you hold power and volume buttons down to get the menu so you can reset it but I get a different menu but I still got that drop-down list menu once I’m not able to interact with it though it says to connect to USB data cable
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From the No Command message, either press "Vol UP" or "Vol DOWN" (depends on the phone) for 3 seconds and then release. You will then be taken to the menu you are looking for.
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