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Repair information for printers made by Canon.

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resetting my ink absorber

I have a Canon Pixma MX420 printer and i'm getting the ink absorber is almost full. I have removed them and cleaned them. Still getting the error. How do I reset it to remove this error?

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On my MG2550 cleaned the absorber sponge and everything like it had to be done. But already tried ALL the POWER-RESET/STOP button ideas. Tried it in service mode with “Service Tool V: 3400 3600 3800 3900 the printing eeprom is working, but in lights test or what I really want absorber counter reset, the programs allways freezed. On the versions 4200 4718 and 4907 the counter reset is earned by a massive 002 error code, so the printer doesn't understand the command. What should I do more?


Me too :(

Looking for a solution


Throw it in the trash and buy a new printer.


I love my MG5220 printer. I actually did buy a new printer (with more features), but I kept this printer. It does some things that the new Canon printer can't do. i.e. auto-detect check size when scanning. Dumb new printer thinks it is auto-detecting, but gets it wrong.


never worked for me, i was able to access service mode on m980 but after cleaning ink pad no way would it rest.


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Resetting the waste ink absorber on a Canon printer

1.Make sure the printer is turned off.

2.Press and hold the Resume button (triangle inside a circle).

3.Whilst it is held down, hold down the Power button. The green led light should come on.

4.Keep the Power button held down. Release the Resume button and then press it twice. The light should go amber, then green again.

5.Release the Power button.

6.Press the Resume button four times and then press the Power button straight after to confirm the selected action (Reset Counter Absorber).

7.Turn off the printer and then turn it on again

Hopefully this helps

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I have done this numerous times, I have no green led light. The only light that comes on is the blue copy light


Sorry about that, I also looked on the Ifix guide page and can't find your printer model. Hopefully you get it sorted.


This absolutely does not help. Pressing the Resume Button (STOP) question is it an Off On situation need to press it on off on off on off on off ? Or just twice. Tried it both ways. I do not get a yellow light step 2-3. Just Blue = on. My printer is an MX890. Canon does not support this printer any more. Sad news for HELPDESK Professionals. I was one for the State of Virginia in the Mental Health VITA, for 23 1/2 years . Cannon Help Desk seems like they are not versed in old equipment or just do not give a %#*@ about customer satisfaction for their products. There must be some old-timer who knows how to clean or reset an Ink Absorber in an MX890 if it is a brainless operation. I need the steps spelled out exactly what the power light does on the four clicks please. I have used tissue to absorb the ink all along the printer track to reduce it being almost full. Resetting the counter would be a blessing. Any one can email me. Appreciate it very much. Thank you.


It worked for me. Thanks heaps.


First I dig up the rubber pad, cleaned, dried then put the both plastic cover and did the procedure you suggested.

I tried speedytechlive, mine is a canon MX 895, First of all the light is blue unless, I am colour blind. I have tried 20 X , the outcome to these procedure is "Negative:. What to do next, maybe I cleaned the wrong ink absorber. Could you please write a diagram, where the ink absorber is and please explain step by step, that would help. Frustrated Pinky


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For the MG6220: You must reset the Ink absorber counter after cleaning.

1. Download ST_V3600_resetters.exe from Cannon

2. Turn off printer. Start the ST_V3600 on computer connected to printer

3. Holding down the stop button, press the on button. Keep both pressed

4. While holding the on button, press the stop button 5 times. Then release the On button.

5. When Power light is on, the machine is ready for service mode.

6. Run the Test page option from the ST_V3600_resetters.exe program.

7. After it completes, press the Set button by Ink Absorber Counter/ counter Value 0.

Turn off computer

(These instructions re in the MG6220 or MG5220 (almost correct) technical manuals)

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My printer is Canon TS8120 so the triangle inside a circle is not visible on my screen


How do I fix my problem wit the ink absorbor counter on the TS8120?


Trying to find where to download ST_V3600_resetters.exe from - proving very difficult. Any ideas / links?


I tried EVERYTHING else for the MG6200 and none worked. For this series printer you can get up to the "hit the cancel button 5 times and let go of the start button and then wait until the BLUE ON light stops blinking and stays lit" part, but then pressing buttons after that does absolutely nothing!

HINT: put a piece of scotch tape on the red triangle in the circle-lit area so you know where to press because there is no actual "physical" button to see... it's just lit up from underneath.

YOU NEED THE RESETTER SOFTWARE!!!!! and THESE instructions using the ST_V3600_resetters.exe FIXED THE PROBLEM!!!!!!!!!!

Of course, the reset software is Windows, so If you are using a Mac, like me, Windows 10 through Parallels software worked fine to fix the problem!


Here is the link for a direct download to the resetter:



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I followed the instructions here - https://easyfixs.blogspot.com/2019/09/se...

Downloaded and extracted the RAR, ran through the steps to turn on the printer in Service Mode (Canon MG5250 required pressing the STOP button 5 times) and then the software worked. Just pressed the SET Button on the v4720 Service Tool.

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Please i need the authentic download link to ST_V3600_resetters.exe. I have been trying to download it.

Thanks to you.

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Here is the link for a direct download:



Thanks I have downloaded the software but it kept giving error when I click on the "set" or any tab.


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