Officejet Pro 6968 no black

Question

HP Officejet Pro 6835

The HP Officejet Pro 6835 is an ink printer that has a built in scanner and copier. Pages can be printed directly via USB connection or over WiFi. The printer can be identified by its model number: J2D37A

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jkbmjp @jkbmjp

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Опубликовано: 10 окт 2018 г.

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Officejet Pro 6968 no black

I have a Officejet Pro 6968 series printer. It is not printing in black. I put in a new black HP cartridge. The color appears to be ok. I have tried to copy something and get a blank page. I have tried to print and nothing except color comes out.

I have tried several cleanings and alignment. The printer doesn’t print in black.

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