Fix Windows 10 Touchpad Issues
Touchpad issues can either come from the hardware or the drivers powering it in Windows. Once you track down which it is, solving the problem is straightforward. These steps can help you narrow the cause and get your touchpad working.
Confirm that the trackpad is connected properly. If your touchpad is not working, make sure it's connected to the Windows 10 device properly. If you use a touchpad that connects through USB, check that both ends of the connecting cable are fully plugged in.
If the touchpad is part of the keyboard, like with the Type Cover on the Surface Pro and Surface Book, make sure that the keyboard is completely connected to the tablet with no foreign objects obstructing the connecting prongs.
If your touchpad and keyboard are built into your system (like in a laptop/notebook), this is more difficult. Skip to step 5; if the further steps do not help your issue, you may have a hardware issue and may want to bring your system to a computer repair shop.
Remove and reconnect the touchpad. Unplugging and reconnecting the touchpad may fix connection issues. If you use a Type Cover on a Surface device, this can be done by disconnecting and reattaching the Type Cover.
Check the touchpad's battery. If the touchpad connects to the Windows 10 device using Bluetooth and it stops working properly, its batteries might be running out of power. Replace the old batteries with new ones to see if this fixes the problems you experienced.
I hope this information will be helpful!
Mark Wilson
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Hi,
Apologies may have got it wrong
Is this the touchpad driver that you tried? (select your model and OS)
In Device Manager are there any yellow exclamation marks or red crosses that may indicate faulty or disabled hardware
Check for "hidden devices" in Device Manager, just in case it is listed there. Click on View tab > show hidden devices
This link may also be of some help.
из jayeff
Yes, thats correct, those are the drivers i have tried. Selected windows 10(the only option) and GL504GM - my model
i don't have elan driver so it does not work.
No Yellow exclamation mark except Intel SD Host controller.
Its Not listed under Hidden devices in device manager.
из Catalin Parvu
In windows settings under the devices tab i only have mouse, no touchpad or trackpad. Same thing in the device manager
из Catalin Parvu
Hi,
OK.
More things to try ;-)
Check in BIOS under Security tab > I/O Interface Security whether there is an option to enable or disable the touchpad.
Try doing an Windows update check again. Settings > Update and security > Windows Updates > Check for updates.
Try doing a Startup Repair and see if that works.
Settings > Recovery > Advanced startup > Troubleshoot > Startup repair
If still no good you may have to revert back to the previous Win 10 version.
Settings > Update and Security > Recovery > Go back to the previous version of Win 10.
из jayeff
In bios touchpad is enabled.
No other Windows updates available.
I'll try the startup repair but I don't think that will work.
Maybe the rollback to a previous Windows version might work
из Catalin Parvu
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