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Hello Everyone, I am new here. I run a small repair service in the UK. I am struggling to find good quality iPad digitizer suppliers in the UK. Can anyone recommend any that they use that they have had good experience with?
Thanks.
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Reputable suppliers I buy from are located in U.S. (MobileSentrix, Group Vertical, etc.), I believe they ship to U.K. (ask for shipping charge estimate before you place an order).
Some nuances you should look out for between a premium and average iPad digitizer:
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Hi Sammy, thank you so much. Your answer is very helpful. I will contact some of those suppliers to see if they ship to the UK. I wish I had started using iFix it forums sooner. I didn't think I could get much from it. Its such a shame that iFixit don't offer better prices on their parts!
@ryannewman Although iFixit sells at a premium, it's justified in my opinion for their unparallel customer service and product quality - you get what you paid for :).
@sammy I get what you are saying. However, given the prices I have seen most "small" independents wouldn't make any money. I saw iPad digitisers being sold for $100. The average iPad screen repair costs less then $100 in London. I don't mind paying a bit more for a higher quality product, but I also have to be "rational". If 99% of the market charge one category, then unless I am offering something substantial I will have to price similar to them!
@sammy I have been in touch with MobileSentrix. What is your experience with them? For example, if I purchase an iPad digitiser, a "premium" one, what is the chances that I will have an issue with it e.g a small section of the screen is not responsive. So for every 10 or every 100 I buy, how many could I expect to have issues? Thank you again.
@ryannewman I have great experience with MobileSentrix, their premium line has defect rate of <1% (we have bought a few hundred iPad screens from them).
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Have you looked at TheBookYard - iPad parts ??
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Hi Dan, Thanks for the quick response. I am a customer with the BookYard and I have been for many years. However, they don’t have many of the parts that I need e.g iPad 6 Digitizer, which forces me to go to eBay as a last resort. Any others you can think of?
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I just wanted to add an update to this thread so that it may help others. I tried Mobilesentrix based on the above recommendations. On the whole, the parts were good. I was paying on average $50 to have it shipped to the UK and then pay an additional import duty each time. However, if you have issues or get faulty parts, and especially if you are not in the US, then you will find the company lacks principles in the extreme sense.
I initially thought it is my bad luck, and I got a bad agent, but I believe its a culture or a practice that is promoted. A very basic example. I received multiple faulty parts. I emailed to say its faulty, so they said “on email” they will send a pre-paid label. Later on, they decided to change their mind and said its too expensive, and if I could wait until I had more to return. This happened a few times.
This is designed to discourage or stop you from sending the faulty items back. I have the emails and screenshots. It is one of those things that some companies will do. It is such a shame that this is the culture that is encouraged because I tried it because of a referral. If other people are having similar experiences to me, then its probably also costing them more then the peanuts they are trying to save!
I kind of understand the culture, and it all made more send when I dug deeper into the company. I have tried to give a fair review. They have some good parts, and they could be great if they had some morals! It’s not to say I won’t use them. I have learnt the hard way, in business you have to deal with snakes and saints, but knowing helps you a little. I would use them cautiously, very cautiously, and I would advise anyone else to do the same.
Thank you.
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Hi, thanks for updating your experience. I was wondering if you’re still using Mobilesentrix or if you’ve found another supplier in the UK that is more reliable? I too live in the UK and have been looking at Mobilesentrix as an option but am scared about shipping and faulty items.
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