My phone is working but screen is going to black

Question

Samsung Galaxy J7

This is the device page for the Samsung Galaxy J7. The OS that comes stock to the device is Android OS v5.1.

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phone is working but screen is black

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how do you know it is working if it is black?

Please explain properly or we cannot help!

how do you know it is working if it is black?

Please explain properly or we cannot help! — Veronique

Richard D @dtechclinic Репутация: 13 D Tech Clinic 3 · Answer 1 · 2019-11-05T09:18:44-07:00

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Most likely the LCD Digitizer if the phone is on and the screen is not.

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