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HDMI 1 Loading Screen is Black But Everything Else is Working

My family and I use a firestick (Second Gen., I believe), and I've recently learned how to watch movies using it (Popcorn TV). I also realized Amazon Prime Video was included so I decided to rent a movie there. Was talking so I paused the movie and went to unpause it but it refused to unpause, wouldn't let me exit/back button to the loading screen, but the volume buttons were working + I could switch inputs from HDMI 1 to antenna. Switched back to HDMI 1 and realized the screen was completely black; its been this way for the last few days and while I can still access everything, including APV via apps preinstalled, but now I'm at a loss. Unplugged the HDMI cable and the screen gave me a typical “weak or no single" instead of its usual black one. If it helps, we have a 55” Hisense Smart TV but I'm not sure what make (?) it is.

Edit: I might have actually unplugged the TV and the screen became black; I can't remember.

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This is probably the FireTV Stick’s software crashing. The volume buttons and the source button on the FireTV remote are controlling the TV’s functions so they still work even when the FireTV is unresponsive. Depending on what FireTV Stick model you have, there might be a USB power connection in addition to the HDMI connect to your TV. Try unplugging all the connections to the FireTV Stick, let it sit for a few minutes, then plug everything back in. If you’re lucky, the FireTV Stick will reset itself and you’re back to normal. If unplugging-and-then-plugging-back-in doesn’t help, then contact Amazon about an exchange since it sounds like the FireTV Stick might be dead.

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sibylvane будет вечно благодарен.
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