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The HTC Desire 310 is a dual-SIM Android-based smartphone designed and manufactured by HTC.

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Why is my phone not turning on or booting up

Hi i have a HTC DESIRE 310 single sim card and i have a problem when i put it on its official charger it doesnt show any signs that its charging doesnt vibrate make a sound etc i tried diffrent chargers but those didnt work either i tried volume up and down method still nothing when i checked the battery it was inputing voltage and outputing voltage my pc recognises the phone but it still doesnt turn on or make a vibrate sound.

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I can’t confirm this to be true but there could be something wrong with the screen. You say its charging but doesn’t turn on so I assume there must be something wrong with the screen as I’m pretty sure they are sort of connected. However, you shouldn’t jump to the conclusion that the screen is broken as it’s probably best for you to see a professional. I have a question to ask, when did the phone stop turning on? e.g, when it ran out of charge or if it randomly turned off.

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It was my moms and one night it was like at 57 procent and my mum said it turned off so i tried every method and turned it on and the next day she turned it on it worked like 3 hours and stopped .

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