Why did my chromebook turn off and won't turn on again?

Question

Acer Chromebook R11

Hybrid notebook/tablet released in December 2015. Manufactured by Acer, the Chromebook R11 is an inexpensive option among an already-cheap line of notebooks.

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Ryan @questionasker

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Опубликовано: 23 июн 2020 г.

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Why did my chromebook turn off and won't turn on again?

It was dark and I was trying to plug in the charger. The charger accidentally touched the HDMI port directly and it sparked real quick and my chromebook turned off instantly. The lights will not come on when plugged in and the chromebook will not turn on.

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Jacob Mehnert @jmehnert Репутация: 27к 77 33 52 · Answer 1 · 2023-06-07T08:00:33-07:00

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Jacob Mehnert @jmehnert

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Hey there Ryan,

I know it's been a few years since you posted about this issue, but it sounds like something inside your Chromebook was shorted. I would open the device up to see if there is any visible damage to the motherboard. I also highly recommend taking a look at this troubleshooting page.

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Acer Chromebook R11

Why did my chromebook turn off and won't turn on again?

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