Why is my computer randomly shutting down after iFixit battery install
Installed replacement battery from iFixit, they sent me a new one due to random shutdown. 2nd replacement battery has been in for 4 days and random shutdowns happening again (2x today). I’ve performed SMC reset and so far so good. Unit was not hot, so I don’t think it was a temperature shutdown. Can anybody make sense of this info captured from one of the shutdowns to help determine root cause? Thank you!
Shutdown Info 20201020 8:15-ish AM MDT
panic(cpu 0 caller 0xffffff801c8469aa): Kernel trap at 0xffffff7f9e01907c, type 6=invalid opcode, registers:
CR0: 0x0000000080010033, CR2: 0x00007fb51fdbe010, CR3: 0x0000000183cc6151, CR4: 0x00000000003626e0
RAX: 0x0000000000000016, RBX: 0xffffff803d5e9000, RCX: 0x0000000000000000, RDX: 0x000000000000000c
RSP: 0xffffff923157b290, RBP: 0xffffff923157b290, RSI: 0xffffff8049b59440, RDI: 0xffffff803d5e9000
R8: 0x0000000000000000, R9: 0xffffff7f9e01907c, R10: 0xffffff7f9e01907c, R11: 0xffffff923157b50c
R12: 0xffffff8049b59440, R13: 0x0000000000000016, R14: 0x000000000000001d, R15: 0xffffff803d65a1b8
RFL: 0x0000000000010282, RIP: 0xffffff7f9e01907c, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fb51fdbe010, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0
Backtrace (CPU 0), Frame : Return Address
0xffffff923157acf0 : 0xffffff801c71a65d
0xffffff923157ad40 : 0xffffff801c854a75
0xffffff923157ad80 : 0xffffff801c8465fe
0xffffff923157add0 : 0xffffff801c6c0a40
0xffffff923157adf0 : 0xffffff801c719d27
0xffffff923157aef0 : 0xffffff801c71a117
0xffffff923157af40 : 0xffffff801cec1a6c
0xffffff923157afb0 : 0xffffff801c8469aa
0xffffff923157b130 : 0xffffff801c8466a8
0xffffff923157b180 : 0xffffff801c6c0a40
0xffffff923157b1a0 : 0xffffff7f9e01907c
0xffffff923157b290 : 0xffffff7f9e01910a
0xffffff923157b2d0 : 0xffffff7f9e040c89
0xffffff923157b350 : 0xffffff7f9e04814e
0xffffff923157b420 : 0xffffff7f9e0486a6
0xffffff923157b4a0 : 0xffffff7f9e0180ac
0xffffff923157b570 : 0xffffff7f9e01af02
0xffffff923157b650 : 0xffffff7f9e027911
0xffffff923157b680 : 0xffffff7f9dfe1dd4
0xffffff923157b6c0 : 0xffffff7f9dfe2f13
0xffffff923157b740 : 0xffffff7f9dfd1d19
0xffffff923157b820 : 0xffffff801c96eb7e
0xffffff923157b980 : 0xffffff801c96de61
0xffffff923157bb80 : 0xffffff801c9877d5
0xffffff923157bbd0 : 0xffffff801c98da77
0xffffff923157bf10 : 0xffffff801c98e49f
0xffffff923157bf40 : 0xffffff801cd84be7
0xffffff923157bfa0 : 0xffffff801c6c1206
Kernel Extensions in backtrace:
com.apple.filesystems.apfs(1412.141.1)[449653CC-9494-3AB1-B621-D4BBB695CC10]@0xffffff7f9df96000->0xffffff7f9e0bdfff
dependency: com.apple.kec.corecrypto(1.0)[1984287F-ABE7-3770-9FD9-61565B55E332]@0xffffff7f9d6d7000
dependency: com.apple.driver.AppleEffaceableStorage(1.0)[C2105304-AC59-36D5-8B54-FFD784D63A8B]@0xffffff7f9df25000
dependency: com.apple.iokit.IOStorageFamily(2.1)[CB3CB8CA-881A-37F3-A96B-8063CAF0476D]@0xffffff7f9d32d000
BSD process name corresponding to current thread: com.apple.iCloud
Mac OS version:
19H2
Kernel version:
Darwin Kernel Version 19.6.0: Mon Aug 31 22:12:52 PDT 2020; root:xnu-6153.141.2~1/RELEASE_X86_64
Kernel UUID: 05D51A3D-3A87-3FF0-98C3-9CF3827A3EDD
Kernel slide: 0x000000001c400000
Kernel text base: 0xffffff801c600000
__HIB text base: 0xffffff801c500000
System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)
System shutdown begun: NO
Panic diags file available: YES (0x0)
System uptime in nanoseconds: 134538915609445
last loaded kext at 133060776341215: >!AXsanScheme 3 (addr 0xffffff7fa01f7000, size 32768)
last unloaded kext at 133151461389519: >usb.!UHostCompositeDevice 1.2 (addr 0xffffff7fa010a000, size 28672)
loaded kexts:
com.sophos.kext.oas 9.9.4
com.sophos.nke.swi 9.9.4
com.sophos.kext.sfm 9.9.4
@filesystems.afpfs 11.2
@nke.asp-tcp 8.1
@fileutil 20.036.15
>AudioAUUC 1.70
>AGPM 111.4.4
>!APlatformEnabler 2.7.0d0
>X86PlatformShim 1.0.0
@filesystems.autofs 3.0
>!AUpstreamUserClient 3.6.8
>!AHDA 283.15
>!AGraphicsDevicePolicy 5.2.6
@AGDCPluginDisplayMetrics 5.2.6
>!AHV 1
|IOUserEthernet 1.0.1
|IO!BSerialManager 7.0.6f7
>pmtelemetry 1
@Dont_Steal_Mac_OS_X 7.0.0
>!ABacklight 180.3
>!A!ISlowAdaptiveClocking 4.0.0
>!A!IBDWGraphics 14.0.7
>!AMCCSControl 1.14
|Broadcom!B20703USBTransport 7.0.6f7
>eficheck 1
>!ACameraInterface 7.6.0
>!ALPC 3.1
>!AThunderboltIP 3.1.4
>!A!IBDWGraphicsFramebuffer 14.0.7
>!ASMCLMU 212
>!UCardReader 489.120.1
>!AVirtIO 1.0
@filesystems.hfs.kext 522.100.5
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
>!ATopCaseHIDEventDriver 3430.1
@filesystems.apfs 1412.141.1
>AirPort.BrcmNIC 1400.1.1
@private.KextAudit 1.0
>!ARTC 2.0
>!ASmartBatteryManager 161.0.0
>!AACPIButtons 6.1
>!AHPET 1.8
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
$!AImage4 1
@nke.applicationfirewall 303
$TMSafetyNet 8
@!ASystemPolicy 2.0.0
|EndpointSecurity 1
$SecureRemotePassword 1.0
@kext.triggers 1.0
>DspFuncLib 283.15
@kext.OSvKernDSPLib 529
>!AGraphicsControl 5.2.6
|IOAVB!F 850.1
>!ABacklightExpert 1.1.0
@!AGPUWrangler 5.2.6
|IOSlowAdaptiveClocking!F 1.0.0
>!ASMBus!C 1.0.18d1
|Broadcom!BHost!CUSBTransport 7.0.6f7
|IO!BHost!CUSBTransport 7.0.6f7
|IO!BHost!CTransport 7.0.6f7
|IONDRVSupport 576.1
>X86PlatformPlugin 1.0.0
>!AHDA!C 283.15
|IOHDA!F 283.15
>IOPlatformPlugin!F 6.0.0d8
@!AGraphicsDeviceControl 5.2.6
|IOAccelerator!F2 438.7.3
|IOGraphics!F 576.1
@plugin.IOgPTPPlugin 840.3
|IOEthernetAVB!C 1.1.0
>usb.networking 5.0.0
|IOAudio!F 300.2
@vecLib.kext 1.2.0
|IOSerial!F 11
|IOSurface 269.11
@filesystems.hfs.encodings.kext 1
>!AThunderboltDPInAdapter 6.2.6
>!AThunderboltDPAdapter!F 6.2.6
>!AThunderboltPCIDownAdapter 2.5.4
>!AActuatorDriver 3440.1
>!AHIDKeyboard 209
>!AHS!BDriver 3430.1
>IO!BHIDDriver 7.0.6f7
|IO!B!F 7.0.6f7
|IO!BPacketLogger 7.0.6f7
>!AMultitouchDriver 3440.1
>!AInputDeviceSupport 3440.8
>!AHSSPIHIDDriver 59
|IONVMe!F 2.1.0
>!AThunderboltNHI 5.8.6
|IOThunderbolt!F 7.6.1
|IO80211!F 1200.12.2b1
>mDNSOffloadUserClient 1.0.1b8
>corecapture 1.0.4
|IOSkywalk!F 1
>!AHSSPISupport 59
>!A!ILpssSpi!C 3.0.60
|IOUSB!F 900.4.2
>!A!ILpssGspi 3.0.60
>!A!ILpssDmac 3.0.60
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
>DiskImages 493.0.0
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!ASSE 1.0
>!AKeyStore 2
>!UTDM 489.120.1
|IOSCSIBlockCommandsDevice 422.120.3
>!ACredentialManager 1.0
>KernelRelayHost 1
Battery Information:
Model Information:
Serial Number: D861015004NDGDL3T
Manufacturer: IFIXIT
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 2
Hardware Revision: 00aa
Cell Revision: 2
Charge Information:
Charge Remaining (mAh): 6208
Fully Charged: Yes
Charging: No
Full Charge Capacity (mAh): 6208
Health Information:
Cycle Count: 9
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12424
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 58
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
AutoPowerOff Delay: 259200
AutoPowerOff Enabled: 1
Current Power Source: Yes
DarkWakeBackgroundTasks: 1
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
High Standby Delay: 86400
PrioritizeNetworkReachabilityOverSleep: 0
ProximityDarkWake: 1
Standby Battery Threshold: 50
Standby Delay: 10800
Standby Enabled: 1
TCPKeepAlivePref: 1
Battery Power:
System Sleep Timer (Minutes): 1
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 0
Wake on AC Change: No
Wake on Clamshell Open: Yes
AutoPowerOff Delay: 259200
AutoPowerOff Enabled: 1
DarkWakeBackgroundTasks: 0
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
High Standby Delay: 86400
ProximityDarkWake: 0
Reduce Brightness: Yes
Standby Battery Threshold: 50
Standby Delay: 10800
Standby Enabled: 1
TCPKeepAlivePref: 1
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0aa1
Wattage (W): 85
Family: 0x0085
Serial Number: 0x00b8ad56
Charging: No
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