Device does not reset or turn on - How to find spare parts?

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Brondell O2+ Balance P400

Очиститель воздуха с фильтром True HEPA производства компании Brondell. Выпускается в черном или белом цвете (P400-B или P400-W).

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Emeline Brulé @emelineb

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Опубликовано: 23 мая 2021 г.

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Device does not reset or turn on - How to find spare parts?

We were given a broken Brondell (also branded Aktobis or Winair) air purifier. It stopped working when changing filters and Brondell doesn’t offer repairs or spare parts. [Edit: We followed all reset procedures suggested by the owner’s manual]. The device briefly turns on before turning off again. Resetting does not appear to work. There are no apparent damages to the boards (there are three, the main control board, the CO2 sensor and the user controls)

We have already tried replacing the power cord to no avail. We can’t find the problem, and can’t find spare parts that’d enable to switch and test the boards. Any recommendations?

Ответ на этот вопрос У меня та же проблема

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I’ve had the same unit with the same issue for over five years now. Have you ever been able to figure this out?

3 дек 2025 г. из Romain Leon

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I’ve had the same unit with the same issue for over five years now. Have you ever been able to figure this out? — Romain Leon

bill @ruggb Репутация: 7,9к 5 6 1 · Answer 1 · 2021-05-23T15:30:19-07:00

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bill @ruggb

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if you do not have a manual, go here:

https://www.brondell.com/media/wysiwyg/a...

follow directions which include resets.

For it to stop when the filters were replaced would indicate a replacement procedure error.

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Hi! Thanks a lot for the help. We already tried everything in the owner's manual (as well as contacted Brondell, which indicated that there was "nothing to do about it"). Sorry, I should have said that in the initial post!

23 мая 2021 г. из Emeline Brulé

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Brondell O2+ Balance P400

Device does not reset or turn on - How to find spare parts?

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