Hello
I have replaced the toner detection sensor yet still get this error code and it states that the toner cartridges need replacing yet they are new. any help/advice would be much appreciated.
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Try pulling out the Ink cartridge you replaced. And shutting down the printer then putting the cartridge back in after you restart the printer.
Был ли этот ответ полезен?
Thanks for your offer of advice, sadly it didn't work. I still get the message that each colour toner is not installed.
Most of the time this happens because the contacts are not clean. Look for a copper or metal contact on the ink cartridge. And be sure they are clean you can use a Pencil eraser to clean them. Then exam where they would touch in the cartidge holder. And clean those contacts. See if that helps.
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