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Выпущен 16 сентября 2016 года. Модель 1660, 1778. Стандарты связи GSM или CDMA. Память 32, 128 или 256 ГБ. Цвета: розовое золото, золотой, серебристый, черный и глянцевый черный.

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siri not working - need troubleshooting thoughts

i have an iphone 7 that i'm rehabbing for sale. the only issue is with siri.

if i hold down the home button (yes "press home for siri" is on) i see the siri swirly circle above the home button, but as soon as i release, it goes away (not the usual behavior in other phones).

also, if i turn on "Listen for 'Hey Siri'" it goes through the voice training steps, but every time it asks me to "say hey siri into your iphone" it immediately swipes left and shows me the message again, but stays on "1 of 5" as if it's not registering anything.

looking for thoughts on how to go about troubleshooting this.

THanks

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If this is the same phone from the other post Siri will not work without a Wi-Fi connection if data is turned off.

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it is not. the wifi works fine.

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First try replacing the top flex assembly, the mic on this is what Siri listens to. I have also come across this situation when the phone has “audio IC disease” although this usually has other symptoms as well like greyed out voice memo.

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will give it a try. thanks

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@microsoldering

Happy New Year Chris,

i found it easier to put the HB into a different screen assembly and give that a try (effectively trying a different top flex assembly). it didn't work.

i downloaded a couple of phone diagnostic apps and when it tested the microphones (earpiece, bottom, front and rear) the speakers emitted sounds that the mic's are supposed to pick up, but the mic's didn't pick up anything (there was no playback, because nothing was "heard".

does this "audio IC disease" affect microphones too? or just audio output?

and it sounds like something that requires a motherboard fix - i don't do microsoldering or component level repair.

i don't recall if the voice memo is grayed out, but i will look.

any other testing you might recommend?

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@beekerc Happy New Year. If you find voice memo is greyed out than you will defiantly have audio IC disease.

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@imicrosoldering

will look and let you know. thanks

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