If you are having problems with your Laser X refer to this troubleshooting guide
Background and Identification
Laser X is a "Real-Life Laser Gaming Experience" manufactured by NSI International Inc. first manufactured in 2016.
The Laser X guns have Laser X engraved on them on both sides.
Laser X has a lot of similar products but this is one of the two products that lacks a front grip. The only other device with a front grip is a micro blaster which is significantly smaller than the original Laser X.
This specific model of Laser X is not compatible with any Accessories.
There have been no re-calls as of October 5th 2018.