Why my tv has No sound
sound is intermitten.tv only months old. 32'' element tv
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Hi @leon1 ,
Have you tried using headphones (if there is a headphone socket) to listen if the audio is OK or not there?
What is the audio source for the TV, antenna signal, HDMI input, Composite or Component input etc?
If it occurs on only one type of input check the output of the device that is sending the signal, e.g. set top box or PVR etc. by connecting it to another TV if possible (except antenna perhaps, if it is faulty the video should be affected as well)
If it occurs on all types of inputs and in the headphones as well, since the TV is only a few months old (from new?), verify the purchase date as printed on the TV sales receipt or proof of purchase document and then consult the warranty statement that came with the TV documentation, first to verify the warranty period and if it is still valid, as to what you have to to to make a claim for a warranty repair or replacement.
If you have picture but no sound
I have an Element 42 inch. Picture with no sound. Well, I finally called the cable company and after 1 minute flat the sound was back on.
On the cable remote (upper left corner right above the yellow triangle) click Settings, scroll down to Devices hit ok, then a Settings menu appears, select Audio Output Format, then select HDMI or whatever you'd like the sound to play from. Wow after less than one minute sound is back. I hope this helps someone. I spent about an hour reading and trying different things to trouble shoot and fix the sound. Wow SMH...
This happened to my mom, who has an 18” Element TV. I went into the Settings >>> Audio >>> and saw the language was set to “Spanish”. If the broadcast is not in Spanish, no sound will come out. So, switch to the language the program is broadcast in, and all is OK.
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