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Huawei's 2016 flagship smartphone. Features a unibody case and dual rear-camera setup developed in partnership with Leica. Comes in 32/64 GB storage options and six different finishes. Model numbers EVA-L29, EVA-L19, and EVA-L09.

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The fingerprint sensor is not working

Heyie please help

My Huawei p9 eva-L19 fingerprint scanner not working.... In the settings it's showing "you can't use your fingerprint to"

Plss tell me what to do .my phone running on Android os 7.0

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Chosen Solution

Did you do a unoffical flash / flash to different firmware doing a manual method when updating to Android Nougat 7.0?

Or did you do update using the updater that came with the phone?

Note that the phone requires at least a 4-digit pin passcode (Android pattern won't work) to use the fingerprint sensor.

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i would like to ask how to remove the password in my fingerprint management because i dont know the exact password this lady used and im thousand miles away from them, Please help me so i can update my fingerprint.

Thank you.

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