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Repair guides and support for LED, LCD, HD and other Vizio TVs.

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DO NOT BUY VIZIO TVs. D50U-D1. Sudden Black Screen. Panel Defect.

The screen on my Vizio D50u-D1 went black a few days ago. Sound went off too. This strange purple ring has now appeared in the lower right corner (when facing the tv). It's made up of tiny dots. Can I post a photo? We removed the back and all boards look fine as do capacitors and the only fuse we see. I went up and down the source list using the old remote and suddenly got sound but then lost it when I hit the channel button? The screen went black while I had the old remote in my hand. Could it possibly just be a messed up remote setting or something I did while it was in my hand. The remote was pretty much falling apart from falling off my desk so many times so I'm wondering if it's the cause. I purchased a new remote and now the tv screen has backlight and the purple ring. It's not a spot! It's a perfect ring made up of tiny purple dots. Any help would be appreciated. Thank you! UPDATE: I received your response oldturkey. Thank you SO MUCH for helping me. Here’s a photo of the ring. I can post photos of the boards if that will help.

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Отвечено! View the answer У меня та же проблема

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@kimtr

thanks for those pictures. Darn that is a weird situation. When the screen shows a regular picture, what does it look like inside this circle? How big is the circle? Any chance you can post a picture of what the screen shows overall?

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Thanks again for trying to help me!

Should add: This TV is hanging 7' off the ground so there's no way for it to get damaged. The only thing hooked up to it is an iptv box (Mag 245) that is used occassionally. I had HULU on when all this happened.

As I stated, the screen is black, no picture, no light EXCEPT when I use the remote and change the source.I can't see any menus or anything but I know the remote button process to scan the sources etc...

When I'm on, what I'm assuming is the correct source, I suddenly get back light. Then, if use the remote again and bring up the app selections icons (Hulu, Amazon Prime etc...) that pop ups on the bottom of the screen and go through them, the sound suddenly comes back on when I get on one particular app. I can't see which app it is however but I know it isn't an app I loaded. Whatever it is it's continuous music with a sort of coming attractions advertising every once in awhile. Stock app that came with the TV? Is it even an app? Is it a Comcast XFINITY thing? I'm clueless.

While on the correct source and this particular app, I can see the back light moving as it would when something is playing and the sound is on but I can't see anything except the weird thing that was a purple ring in the lower corner (it has since changed!).

As I stated, all of this happened when I had the remote in my hand a few days ago and was simply moving it. Did I accidentally push a bunch of remote buttons at the same time and screw something up royally? Could it be a coincidence that my TV happened to "die" while I was holding the remote OR could it possibly be that that's all it is is some sort of messed up remote settings situation?

As for the purple ring, it's no longer a ring! It totally changed and looks different from different angles and it's only visible when I'm on the (I assume) correct source where the back light comes on. Otherwise, if I change sources and the screen is black, no back light, the thing in the corner is not visible. SEE LATEST PICS. thanks!

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My Vizio just went out this morning. Apparently it caught fire in the corner or got extremely hot. It's not even 3 years old yet. Nothing can be done since it's out of warranty.

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Same issue arrive for me yesterday. The TV has been plagued by random picture freezes since we purchased it, but this is new. Started as a small spot and within 30 minutes it went from a few random artifacts, lines on the screen, to this circle and now no picture. At first I though it was a cable issue, but changing the cable did nothing and there is no picture now from the built-in apps either. When you look at the display and the frame around it, you can see there is heat discoloration and it looks like the LCD actually cracked, plus the frame on the outside by the logo is melted. This is not an impact or surge issue, its a manufacturing issue with the D50U-D1, mine is also less than 3 years old. Luckily I caught the full failure with my camera so others can be aware. I hope Vizio has improved their manufacturing process. Here is a link to 4 pics of it slowly finding its grave. https://snag.gy/KtIZUf.jpg

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My t.v did the same this morning. Except it's right where the power comes on. And it seems to have caught a small fire or over heated. The plastic is warped as if melted.

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I contacted Vizio directly. Sent them photos etc and copy of my receipt. TV was 2.5 years old when this occurred so no warranty and they do not stand behind their products.

They told me it's a "panel defect" and repairs would be "uneconomical." Panel "defect" to me means I purchased the TV with a defective part(s) that wouldn't last.

They saw the purple ring so they knew it was not a board issue that can be fixed for $30. I asked and he said no, it would cost more to fix this issue than buying a new TV.

Vizio is well aware of the 'black screen' issues with their TVs but they DO NOT CARE! I won't even get into the conversation I had with a guy calling himself "Francis" at Vizio because I'm still livid.

I asked him "How long should smart tv's last?" and he REFUSED to answer the question obviously because it would make the company he works for look bad.

So after dealing with this nightmare all I can say is DO NOT EVER, EVER, EVER BUY A VIZIO TV because they don't even last 2.5 years with normal (5-6 hours per day) use. I have read HUNDREDS of stories just like mine. You're watching a show. Everything is good and then BOOM, screen goes black. TV is toast. It doesn't even start to go bad! It just goes. Done.

I own 2 M Class 60" curved Samsung tv's that are phenomenal and I will be buying a 3rd.

Stay away from Vizio! Their tv's are trash, they KNOW FULL WELL they're defective but they don't care. "Francis" from Vizio actually told me that the issue with my TV is "on you maam." THAT is what he said to me! That the "panel defect" issue with my TV is my fault and my problem! Like I said, DON'T buy Vizio. Their TVs are horrible and their customer care/consideration/respect is just as ugly!

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I have the same problem with the purple dot and a small crack in the lower right corner (as if a pebble hit a windshield). The purple dot was accompanied by a loss of vivid color and lines in the background along the bottom of the screen. The overall picture quality reminded me of watching a VHS tape on a 1980s model TV. My TV was 4 years old and, being in the bedroom, had limited usage.

Posting bad things about Vizio on this site doesn't help anyone who might be thinking about buying a Vizio, it only helps those of us who already got screwed. The red flags need to be taken to another realm. People need to know they don't stand behind their defective product. I did research before I bought this and saw only good reviews. I wish I had heard more about the company's lack of quality beforehand.

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Now im having a similar problem same model btw have you had ur tv before it go black become sorta gray cuz rn thats happening to me btw im 3 years late

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Wow... my bedroom TV is 6y.o. Vizio TV and has never had problems. My garage TV is a 40" thats even older. Guess the newer ones are made with crappy parts... just keep an eye out at Walmart. My folks got a 65" samsung for $500. They have sales on the ones stacked in the main aisle in front of electronics

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@kimtr

it sounds like this could be related to the backlight LED’s or the panel. You do want to go ahead and post some pictures of what it looks like with your question. For that use this guide Adding images to an existing question It will allow us to see what you see.

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