Face id and selfie portret mode won't work

Question

iPhone X

Apple выпустила смартфон 4 ноября 2017 года в двух различных конфигурациях: A1865, A1901 и дала название iPhone X. Доступны варианты с разными стандартами мобильной связи: GSM или CDMA; с двумя объемами хранилища: 64 или 256 Гб; двумя различными оттенками корпуса: серебристый и Space Gray.

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Adrian Zymeri @adrianzymeri

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Опубликовано: 25 апр 2019 г.

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Face id and selfie portret mode won't work

I have an iPhone X and it’s brand new (don’t asnwer with : send it to apple) it only worked 12 days and face id shows error “Face Id Is Not Avaible” and when i go to camera app and select Portrait Mode to take selfie with portrait it won’t open just get blury.

Ответ на этот вопрос У меня та же проблема

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Hunter O'Brien @eventhorizon116 Репутация: 37 2 1 · Answer 1 · 2019-04-25T04:33:13-07:00

Hunter O'Brien @eventhorizon116

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Опубликовано: 25 апр 2019 г.

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https://youtu.be/0m3uR2oFXyk

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If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID & Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again. If you can't enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support

25 апр 2019 г. из Hunter O'Brien

Thanks for your reply but it's not software problem it's harware. i have tried all what you can do with software but no luck

1 мая 2019 г. из Adrian Zymeri

Dis you find the solution? I have a same problem

13 сен 2019 г. из rajparihar1993

I have the same problem, did you find a solution for it?

5 ноя 2019 г. из Lorett Dashan Phillips

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fone care @fonecare Репутация: 1 · Answer 2 · 2019-12-07T10:34:44-07:00

fone care @fonecare

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i have an iphone x with face id issue and portrait mode issue with the front cam. i check your all tips it’s nothing help me. also dark mode sensor is working there is any way to fix this

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Mostafa Mahmoud @mostafamahmoud Репутация: 1 · Answer 3 · 2019-12-09T10:51:10-07:00

Mostafa Mahmoud @mostafamahmoud

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Опубликовано: 9 дек 2019 г.

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i have same problem , and i read about it

u have 3 troubleshootings

1-first one is light sensor , make light very dark and expose it to bright dark , if screen brught it so its normal

2- second one is dark sensor , when u have call ,cover the upper part by ur hand if screen turned to black so its normal

3-third one the front camera , if its on portrait mode not blurring the back ground so its not normal.

first one and second one its repairable face id

third one ( portrait selfie camera ) not repairable one

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All of the three not working for me it can be water damaged ? And truetone too all of the system except speaker and front camera working in normal mode , water can affect all this ? Pls need help

2 июн 2020 г. из Cheron

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HAKU_LYU @haku_lyu Репутация: 262 7 2 1 · Answer 4 · 2020-09-23T23:35:54-07:00

HAKU_LYU @haku_lyu

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Face ID parts are complicated and difficult to repair. To fully understand Face ID, you can check below.

Why Face ID Not Working After Repair

And for a detailed repair process, you need to pinpoint the faulty component first. Whether the flex cable has been ripped-off or relevant component has missing. Hope the following repair guide can help you somehow.