Backlight works, screen doesn't show anything, can I get data off?
My 10 year old son’s old Ipad is no longer showing anything on the screen. You can see the backlight works, but the screen doesn’t show anything. You can hear sounds like when it is plugged in. When I hook it up to the computer, Itunes recognizes it. It says to click on the Ipad to accept the computer having access to the Ipad; this, of course, is where the issue lies. I can’t click anything on the Ipad to accept.
It was his Ipad from age 2-8, I am just trying to recover the photos and videos. His younger brother passed away, and I know there are photos and videos of them together on there.
Thank you in advance