I just put in 16GB on my macbook pro 13 inch early 2011 and "About MAC" only shows 8GB with one slot open. I am on high sierra. Does About MAC not recognize more than 8GB or do I need to check that both memory cards are installed accurately?
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Check which slot is being seen, then switch the sticks to see if it is the stick or the slot.
What OS X are you running?
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That fixed it, now both slots are recognized and showing 16 GB. BTW I am on High Sierra 10.13.6.
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