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Lenovo Laptop stuck on blank screen before Windows 8.1 boots up.

~PLEASE READ FULLY AND CAREFULLY!~

I have a Lenovo G585 laptop running on Windows 8.1, which I've had for at most 7 years now.

Randomly after a standard restart, it went through the process of scanning and repairing my C: Drive on the splash screen. I decided to just let it run because it hasn’t happened before and didn't want to mess anything up by disabling it.

What happened next was what I assumed to be the process having finished (I walked away from the laptop for a while cause the process was very slow). Next thing I know, it's stuck on the blank screen that shows up after the splash screen fades out.

This screen shows up prior to Windows 8.1 booting up and showing the lock screen, which usually let's me click my mouse or press any key to let me enter my PIN. The major indicator that this happens is a purple “Please Wait…” screen that sometimes shows up for a bit prior to the lock screen loading up. It doesn't always happen and sometimes the lock screen just loads after a while. But it doesn't even do that after the splash screen fades out.

No matter how many times I turned it off and on again, waited for extended periods to boot or keep the laptop off overnight, nothing worked. I tried the power drain method (at multiple lengths of holding the power button), the method of holding F8 and the Shift key while it was turning on, the Enter and F12 method, nothing. It doesn't help that I see conflicting information on some of these solutions that it becomes hard to know if anything works.

I'm at my wits end here and I'd rather not go through the effort of exposing my laptop's inner workings to either clean it or check if there's a hard drive issue, as I don't know how that works. Unscrewing the base of my laptop and doing all that is a last resort.

And before anyone says anything, there's no NOVO button on this laptop. I checked all over, so there's no BIOS to check. It might just be it's an old laptop and it's on its last legs given how long I've had it but I wanna be certain before making that assumption.

If anyone had even remotely a similar problem to mine, please tell me if there's any other solutions I haven't tried already. Thank you for your time.

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Hi,

Just verifying that there is no pinhole with a backwards arrow icon next to it that resembles an upside down U near the power button somewhere?

If not apologies.

If so this is the novo button.

Gently insert a straightened paperclip to operate it.

If you can’t repair the installation from BIOS try the following to repair the Startup of the OS

If you have access to another Win 8.1 PC you can create a recovery usb drive

All you need is a 4GB USB stick and about 40-60 minutes of time.

In the host Win 8.1 PC go to Control panel > Recovery > Create a recovery drive and follow the prompts.

When you have the USB drive, start the laptop and in BIOS select the USB port as the 1st boot option and also enable Legacy USB (or CSM not sure re your laptop), save the settings, insert the USB stick and restart the laptop.

It should boot from the USB into the Windows Recovery menus

Select Advanced > Startup Repair and follow the prompts

I cannot find a free Win 8.1 recovery download online only Win 8.1 ISO installation downloads which will not repair an existing installation.

There is this one just for your info, but you have to pay for it. I didn’t investigate any further as to how much it costs etc

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Okay, so I didn't realize the NOVO button was an actual button next to my power button. At least now I know. Not sure what to do when I access that menu.

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@Marcus Landrau ,

Using the novo button will allow you to restore the computer to a previously set restore point date (before the problem started occurring) or reset the PC (see user manual - see p.34 Restoring.)

If you have a restore point set that is suitable, be aware that any programs or updates that have been installed since that date will have to be re installed. Any data that was entered by you since that date is safe and still there.

Unfortunately if you don't have a restore point set then if you opt to reset it then you will erase all your data. It will be like when you first got it. Not advisable if you haven't got a very recent backup available

Now that you can access BIOS and can alter the boot priority order, the better option is to try what I suggested above and create a repair USB drive. You can leave the BIOS setting as USB 1st boot option because if there is no USB inserted the BIOS will automatically go to the next device in the boot list which is normally the HDD and boot from it. This will slow down the startup fractionally while the BIOS checks for any USB devices first, but it is barely noticeable if at all. You can always put it back the way it was after you have resolved the problem

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@Marcus Landrau

After jayeff's good advice upgrade it to Windows 10.

Better with hardware and more stable. (Just for the record. I have got a 2005 Dell Inspiron 6000 running Windows 10 on an mSATA drive with an ide to SATA adapter.).

And as far as I know, still free for legit W7 and W8.1

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