connect the usb cord from the Samsung A10e phone to the computer

Hi, When I connect the usb cord from the Samsung A10e phone to the computer my canon scanning program comes up improperly and tells me there is no scanner connected and please select one. It used to ask me what I would like to do …upload photos, etc. I can’t find the problem. It charges and I have tried the proper data cable without success. I just removed Keis as well and installed Smart Switch which works but does not start when usb is plugged in as it did before. I am perplexed! Any solutions out there?