Перейти к основному содержанию

The Inspiron 15-3521 has an optional touch screen feature and has a 15.6" display. This laptop is also complete with a matte finish and keyboard complete with number pad.

40вопросов Показать все

Why is my laptop bot starting up?

Hi. The laptop battery was removed after giving error to be replaced and i was able to use it while plugged in without the battery for almost a year. Now its not turning on on giving 4 beeps with black screen.

Any help please?

Ответ на этот вопрос У меня та же проблема

Это хороший вопрос?

Оценка 0
Добавить комментарий

1 ответ

Наиболее полезный ответ

Hi @t1oug6kbgzez56e

A 4 beep error code indicates a memory read / write failure.

Disconnect the power to the laptop and try reseating (remove/replace) the memory module and check if that resolves the problem.

Here's the owner manual for the laptop that may help.

Go to p.15 to view the procedure. Assuming that the battery is still not installed, you can skip the pre-requisite step.

If it is still no good after trying this it may be a faulty memory module. According to the specifications it uses DDR4 2400 SODIMM ram, 8GB max.

Try inserting a new compatible ram module and check if it works OK. If not then there's a problem on the motherboard

Был ли этот ответ полезен?

Оценка 1

4 Комментариев:

Thank you Jayeff Im going to try that

из

It didn't work unfortunately.

из

@t1oug6kbgzez56e

I assume you mean that reseating the memory module didn't work, is this correct?

If so you'll have to replace the memory module, with a compatible new or known working memory module and then check. It's the only way to know whether the problem is with the module or the motherboard

из

Hi. Yes that's correct. I will replace the memory module and give feedback. Thank you very much for the assistance.

из

Добавить комментарий

Добавьте свой ответ

dendalene будет вечно благодарен.
Просмотр статистики:

За последние 24часов: 1

За последние 7 дней: 5

За последние 30 дней: 19

За всё время: 53