Screen backlight works but no image

Question

MacBook Air 13" Retina Late 2020

Repair guides, support, and troubleshooting information for the first 13-inch MacBook Air to feature Apple's ARM-based M1 SoC (with an 8-core CPU and up to an 8-core GPU). Released in November 2020 and identified by model numbers A2337 or EMC 3598.

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ripon miah @riponmiah

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Опубликовано: 16 окт 2023 г.

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Screen backlight works but no image

Randomly one day I went to turn on my laptop and heard the chime booting up but no image but can see the backlight working, using an external monitor seems to work on the monitor but not the MacBook can anyone shine some light? The laptop never been dropped or left the house. Sadly it is out of warranty and I cant feel like driving an hour for apple service

sorry in advance here's an image of the issue.

Отвечено! Посмотреть ответ У меня та же проблема

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Dan @danj

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Опубликовано: 16 окт 2023 г.

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Your video fails to load so I I see is a static image which appears to be of a shelf with your phone and Nivea cream?

I think you have no choice here, time to visit a repair shop either independent or Apple.

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ive sent a comment of an image sorry.

16 окт 2023 г. из ripon miah

@riponmiah - As you say an external display works I have to surmise the Internal display assemble has failed. As you are clearly getting a backlight I’m suspecting the T-CON part of the display has failed.

Review this guide MacBook Air 13" Late 2020 Screen Replacement

You do want to get the part directly from Apple via their self repair option if your game. Otherwise it’s time to visit either an independent repair shop or Apple. Please note using something other than a display from Apple will loose TrueTone and if the display was virgin it won’t have the FaceTime camera firmware installed so the camera won’t work.

16 окт 2023 г. из Dan

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@riponmiah - As you say an external display works I have to surmise the Internal display assemble has failed. As you are clearly getting a backlight I’m suspecting the T-CON part of the display has failed.

Review this guide MacBook Air 13" Late 2020 Screen Replacement

You do want to get the part directly from Apple via their self repair option if your game. Otherwise it’s time to visit either an independent repair shop or Apple. Please note using something other than a display from Apple will loose TrueTone and if the display was virgin it won’t have the FaceTime camera firmware installed so the camera won’t work. — Dan

MacBook Air 13" Retina Late 2020

Screen backlight works but no image

Update (10/16/23)

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