Camera stopped working, even after factory reset

Question

Xiaomi Redmi Note 10

The Xiaomi Redmi Note 10 is a mid-range smartphone by Xiaomi released March 2021. It has a 6.43" AMOLED display, a 48 MP main camera, a side-mounted fingerprint sensor, a 5000 mAh battery, and runs on a Snapdragon 678.

31вопросов Показать все

Kris @kris90165

Репутация: 1

Опубликовано: 2 фев 2024 г.

Опции

Camera stopped working, even after factory reset

I´ve had my Xiaomi Redmi Note 10 for around 2 years now, and I have dropped it a couple of times but since it has a protective cover, there has not been real damage to the phone casing. Randomly on a morning I wanted to use the camera and when opening the camera app, whatsapp, snapchat, instagram, and even downloaded third party camera apps... The camera screen is black and frozen. Cant even switch to the front camera to test it out, everything is stuck. I tried everything I have found on the internet to troubleshoot it, but nothing seems to work. I even made a factory reset thinking it could be a bug but the same issue persisted even when resetting the OS. Any ideas on how to fix this issue?

Ответ на этот вопрос У меня та же проблема

Это хороший вопрос?

Да Нет

Оценка 0

1 Комментарий

I´ve had my Xiaomi Redmi Note 10 for around 2 years now, and I have dropped it a couple of times but since it has a protective cover, there has not been real damage to the phone casing. Randomly on a morning I wanted to use the camera and when opening the camera app, whatsapp, snapchat, instagram, and even downloaded third party camera apps... The camera screen is black and frozen. Cant even switch to the front camera to test it out, everything is stuck. I tried everything I have found on the internet to troubleshoot it, but nothing seems to work. I even made a factory reset thinking it could be a bug but the same issue persisted even when resetting the OS. Any ideas on how to fix this issue?

13 апр 2024 г. из Baadshah killer

Добавить комментарий

1 ответ

I´ve had my Xiaomi Redmi Note 10 for around 2 years now, and I have dropped it a couple of times but since it has a protective cover, there has not been real damage to the phone casing. Randomly on a morning I wanted to use the camera and when opening the camera app, whatsapp, snapchat, instagram, and even downloaded third party camera apps... The camera screen is black and frozen. Cant even switch to the front camera to test it out, everything is stuck. I tried everything I have found on the internet to troubleshoot it, but nothing seems to work. I even made a factory reset thinking it could be a bug but the same issue persisted even when resetting the OS. Any ideas on how to fix this issue? — Baadshah killer

jayeff @jayeff Репутация: 458к 11 370 1,4к · Answer 1 · 2024-02-03T01:04:32-07:00

Наиболее полезный ответ

jayeff @jayeff

Репутация: 458к

11

370

1,4к

Опубликовано: 3 фев 2024 г.

Опции

Hi @kris90165

Usually a factory reset is a good indicator of whether it is a hardware problem or a software problem i.e. if it works after a factory reset (and before restoring with a backup) it's software, if not it's hardware.

Try testing the camera using the test code shown for the QC test (scroll down to #6) to see what it shows.

if it still fails you will have to open the phone and check that the camera connections to the systemboard are secure and if so then the camera module may have to be replaced. The hard part is knowing whether it is the front camera or the rear camera that is the cause of the problem.

Here's a video that may help.

Был ли этот ответ полезен?

Да Нет

Оценка 2

Добавить комментарий

Xiaomi Redmi Note 10

Camera stopped working, even after factory reset

1 ответ

Добавьте свой ответ