Inside the system, there is some damage that leads to the touch screen not working. So I decided to open the console but, due to the fact that I bought the system a long time ago and second hand, the screws were broken which made it impossible to open. I don't know if I should break the shell but I don't want to damage the system.
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You mean the screw heads are stripped? If so there's an old trick that some times works. Take something like a rubber band, place it on the screw head then press the screwdriver into the rubber band. The idea is the rubber band can in some cases compensate for some of the lost/stripped material. If this works, get new screws before reassembling to make life easier in the future.
If the worst case scenario happens and you have to break the shell, do it carefully so that you only break the backside part. Those can be more easily replaced.
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Two things I'd like to add to this. First, iFixit does actually have a guide (How to Remove a Stripped Screw) on removing stripped screws. Second, try a piece of fabric instead of a rubber band. It's a trick I picked up from the comments on that guide, and I find it works much better
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