Перейти к основному содержанию

The Dell Latitude 5420 is a ruggedized and waterproof laptop.

Вопросов 4 Показать все

Help / advice regarding Dell Latitude 14 5420

Hey fellow fixers,

I am new to laptop fixing and recently got a pretty rugged Dell Latitude 14 5420 (256GB, 16GB) for 30 bucks. It was so cheap because the display didn't work. Since then, I have updated the HDD to 1TB and RAM to 32 GB. That seems to have worked well.

I am using it with disconnected bezel cable, otherwise, it didn't let me see BIOS to install ubuntu and then I kept it like this because resolutions are better (camera doesn't work, I use driodcam + phone for that).

However, I need advice regarding the following:

  1. What component is broken when screen doesn't function?
Block Image

Here is how it looks like in video / picture. Is this a screen issue or a connection issue. Note that it looks broken physically but there aren't physical cracks, this is just visual. If screen replacement doesn't work, I am okay with that (since I bought it to use it more or less like a PC)

2. This is slightly bigger issue. When I disconnect the device from AC power (USB C that does both power and display). The machine turns off. All the BIOS / OS level diagnostics show that battery is healthy and charging (I have also seen it discharge).

I am getting the following error code too. It continuously blinks this signature, however, 4 amber and 1 white is not listed on the manual: https://www.dell.com/support/manuals/en-...

Regarding 2, maybe that's 3 amber and 1 white i.e. CMOS battery failure, that would indicate probably why it turns off when AC power is disconnected? Diagnostics don't catch it though.

Happy to post pictures of the mother board. Please advice.

Update (01/30/25)

Okay, the 2nd issue is fixed with a CMOS reset. I just disconnected the coin battery for a minute and viola, the error code is gone and it works on battery now.

Отвечено! Посмотреть ответ У меня та же проблема

Это хороший вопрос?

Оценка 0
Добавить комментарий

Ответов (1)

Выбранное решение

Hi @divyendusingh

It's an LCD panel issue.

Most likely there is internal damage in the panel that you can't see.

It happens a lot with panels that are cracked as shown in your image.

You can't fix them, they have to be replaced.

Use the manual to view the procedure to remove the display panel and then once it is out, check on the back of the panel for the part number of the panel.

Search online for the part number, to find suppliers that suit you best. That way you'll be sure that you're getting the correct panel for the model.

Был ли этот ответ полезен?

Оценка 2
Добавить комментарий

Добавьте свой ответ

Divyendu Singh будет очень признателен(а).
Статистика просмотров:

За последние 24 час(ов): 1

За последние 7 дней: 3

За последние 30 дней: 20

За всё время: 56