E14 Gen7 User Guide En

User Guide

ThinkPad E14 Gen 7 and ThinkPad E16 Gen 3

Read this first

Before using this documentation and the product it supports, ensure that you read and understand the following:

• Safety and Warranty Guide
• Setup Guide
• Generic Safety and Compliance Notices

Second Edition (June 2025)

© Copyright Lenovo 2025.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration 'GSA' contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.

Contents

Discover your Lenovo notebook. . . . . iv

Chapter 1. Meet your computer. . . . . 1

Front view .

Side view

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Bottom view

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Features and specifications

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USB specifications.

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Chapter 2. Get started with your computer. . . . . . . . . . . . . . . . 11

Set up your computer

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Turn on the computer.

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Complete the operating system setup

Access networks

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Connect to Wi-Fi networks.

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Connect to the wired Ethernet

Turn on Airplane mode

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Interact with your computer

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Use the keyboard shortcuts

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Use the TrackPoint pointing device

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Use the Trackpad

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Use the touch screen (for selected models)

Connect to an external display

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Chapter 3. Explore your computer

Lenovo apps .

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Lenovo Commercial Vantage.

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Lenovo AI Now (for selected models).

Lenovo Smart Connect

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Lenovo Smart Meeting

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TrackPoint Quick Menu .

Copilot in Windows

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Intelligent Cooling .

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Switch among modes

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Intelligent Cooling Boost (for AMD models only)

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Cool and Quiet on Lap

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Manage power

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Check the battery status

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Charge the computer with ac power .

Maximize the life of the battery

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Charge your computer with P-to-P 2.0

charging function

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Change the power settings

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Transfer data .

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Connect to a Bluetooth device

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4. Secure information. . . . .	Chapter				your		.			.	.	computer .		and	.
Lock the computer					.						.		.
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Log in with fingerprint recognition. . . . . . . .																35
Log in with facial recognition (for selected models) . . . . . . . . . . . . . . . . . .																36
Protect data against power loss . . . . . . . .																36
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Set, change, or remove a password . . . . .																38
Associate your fingerprints with passwords																39
(for selected models) . . . . . . . . . . .																40
Register FIDO2 USB device in ThinkShield Passwordless Power-On Device Manager. . .																40
Power-On Authentication . . . . . . . . .
Chapter 5. Configure advanced
FIDO (Fast 40 Log in to	Identity the		Online) System		with			authentication.	Passwordless			.	.	.	.
settings. . . . . . . . . . . . . . . . . 41 UEFI BIOS . . . . . . . . . . . . . . . . . 41 Enter the UEFI BIOS menu. . . . . . . . . 41
Navigate the UEFI BIOS menu . . . . . . . 41
Customize BIOS Defaults . . . . . . . . . 41 Detect memory retraining (for Intel models only) . . . . . . . . . . . . . . . . . 42 Frequently asked
Chapter 6.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.	43 43
questions. Camera problems problems	.	.	.	.	.	.	.	.	.	.	.	.	.	.	.
Audio		.	.	.	.	.	.	.	.		. .	.	.	.	.	43 44
Mouse problems	.		.	.	.	.	.	.	.	. .		.	.	.	.
Keyboard My			.	.	.	.	.	.	.			.		.	.	45
problems . . . keyboard does not work . . . . . . . . 45 My keyboard backlight does not work . . . . 46
Battery problems . . . . . . . . . . . . . . 46
My computer battery discharges quickly . . . 46
My computer battery icon disappears . . . . 47
My computer battery is not recognized . . . . 47
Battery calibration issues . . . . . . . . . 47
My computer has no power . . . . . . . .
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Display
problems . . . . . . . . . . . . . . 49
Blue screen . . . . . . . . . . . . . . 49
Black screen . . . . . . . . . . . . . .
49 Screen flickering. . . . . . . . . . . . . 49 The external display does not work . . . . . 50
The display remains dim. . . . . . . . . . 51

Table Caption: This table appears to be an index or table of contents for a user manual, listing various computer functions, features, and troubleshooting topics along with their corresponding chapter and page numbers.

Set my computer's screen resolution.

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Fingerprint reader problems .

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Fingerprint recognition cannot be set up

Fingerprint recognition error

Fingerprint enrollment error

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Touchpad or trackpad problems

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My touchpad or trackpad does not respond .

My touchpad or trackpad responds slowly

TrackPoint problems .

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Touch screen problems.

Fan problems.

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Loud fan noise

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Computer overheating

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My computer fan runs constantly

External devices problems

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Docking station problems .

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Poor docking station connection

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My docking station is well connected but does not work .

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Hinge problems .

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My computer hinges lose torque

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My computer cannot be opened or closed

Pen problems

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USB problems

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My USB connector does not work .

Recover data from a USB drive .

Create a recovery drive

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Copilot key problems

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Bluetooth connection problems

Network connection problems .

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Power charging problems .

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My computer is not charged when connected to ac power

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My built-in battery cannot be charged

My built-in battery is not fully charged

Startup problems

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My computer does not start up .

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My computer starts up slowly

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My computer does not shut down .

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My computer gets stuck in sleep or hibernate mode .

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The power button does not work

Windows login error

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Blue screen during the startup

'no bootable device' error .

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Enable or disable secure boot

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My computer cannot boot from a USB drive .

Performance problems .

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My computer does not work

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My computer responds slowly

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