You say it’s a new drive. As it says elsewhere on this site “Be aware that the optical drive is "married" to the motherboard. If you need to replace your optical drive you must remove the motherboard on the original optical drive and install it on the drive you intend to install in your PS4. “ So: If you didn’t and have thrown the old drive away, then it’s not going to work. If you still have the old drive, try transferring the old drives motherboard to the new one