Melayne Spataro

So I’ve been using the Capresso Infinity for a while now, and with zero issues. However, out of the blue my coffee started...

Hey, it sounds like the shoot your coffee should be traveling through to the plastic collection container is blocked. Your Infinity should have come with a little brush. Use this to clean the grounds out of the shoot, and it should be going into the container immediately.

Hi! So there might be multiple reasons that this is happening. Check for the following: Your top conical burr has been placed in the device correctly. You should have it flat side down. There is no compacted coffee grounds in the grinding chamber. Sometimes excess grinds can get stuck in the conical burrs or in the crevices of the grinding chamber. If you find this to be the problem, gently clean it out with a brush or paper towel.