Mark Henein

When I brew the coffee, there is no water coming out. I just get what is inside the K-cup.

The water overflows instead of passing through the machine and dispensing coffee: If the water or coffee overflows around the K-cup holder instead of dispensing, then your needles may not be penetrating the K-cup or the K-cup holder may be clogged. You can view our guide [here] on how to replace the top needle. The water never makes its path to the K-cup: If the water poured into the reservoir does not drain, it will not reach the K-cup. The drain on the Keurig may be clogged.

The k-Cup holder may be cracked and needs to be replaced. For further information, visit our Troubleshooting Page

The heating element may not be working because of damage and it needs to be replaced.