I have what I think is the older version of the camera. the body is light blue and the battery covers are dark blue. I’ve tried multiple cables and the ones from my phone cause a USB icon to show up on the camera’s screen, suggesting they are working fine. My computer still doesn’t respond. The images are not on a SD card, but on the camera’s internal storage. These linux users have figured out the problem and solution, it appears: https://bugs.launchpad.net/ubuntu/+sourc...-linux/+bug/500398 My 5yo has been collecting pictures for over a year and we really want to get these off the camera to print.