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Casio Exilim EX-Z850 Troubleshooting

Casio won't turn on

The camera will not turn on.

Drained/Bad battery

If your camera cannot turn on check to make sure the battery is charged. If the battery will not work in another camera you should consider purchasing a new one.

Power button stuck

If there is debris or the button stuck it might not work effectively, click the play button to see if it will turn on camera LCD screen. Then click on the record button to switch over to shoot mode.

LCD screen does not work

The LCD screen does not work correctly.

The screen will not turn on

Check to make sure the battery is charged.

Screen is cracked

If the screen is cracked you can replace it by using the repair guide featured on the Casio page.

Issue with the lens

There is a problem with the camera lens.

The lens will not retract

A common problem with cameras is that there might be debris (like sand or dirt) that is stuck in the lens. There are many ways to fix this problem

1. Take out the battery, wait 5 seconds, then reinsert it.

2. Use a compressed air gun to try and blow debris out of the lens

3. NOTE: USE AS LAST RESORT Try and use something like skinny and small to pry the camera shutter open while hitting the power button. This can damage the camera if done harshly so use with caution.

The flash will not work

The flash on the camera will not activate

Low Battery

If the battery on the camera is close to running out the flash may not work to full effect. Try charging the battery

Software Glitch

This camera has a software glitch that may needed to be solved with a reset. Change the camera to any mode EXCEPT "No Flash". Then take out the battery, wait 5 seconds, and then reinsert to the camera.

Flash Issues

The flash on the camera may be damaged or burned out. Check the Casio repair guide to fix it.

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