Corsair Dark Core RGB PRO SE Troubleshooting

When you move the mouse the cursor is not showing up on the laptop

Turn on Bluetooth on the laptop and press down on the PROFILE CYCLE button on the mouse directly below the scroll. Find the Power/Wireless mode switch on the flat side of the mouse and toggle the power/wireless mode to “BT” and the mouse will turn on. When successfully connected the LED indicator will turn solid blue.

Remove the interchangeable side grip and plug the provided USB dongle into the mouse and USB 2.0 port in the laptop. Pairing the mouse with a dongle should connect the mouse to a laptop or said device.

Find the Power/Wireless mode switch on the flat side of the mouse and toggle the power/wireless mode to the “2.4 GHz” position to turn on the mouse. Connect the provided USB wireless receiver to your laptop's USB 2.0 or 3.0 port. When successfully connected the mouse will turn solid white.

The battery doesn't last long and dies after a few hours.

A dark surface such as black or dark blue tends to drain the battery more than the light color surface.

Use a lint-free cloth or a cotton swab with diluted soap water to clean the lens on the bottom of the mouse gently, try avoiding the charger port. If you use a cloth make sure it's damped and not too wet as it could damage the components inside the mouse.

Set the mouse in low power mode and see how the battery holds up after that.

If you’ve tried all these solutions and the battery is still not holding a charge and dies fast you probably have a faulty battery that needs replacement.

When trying to single click, the mouse inputs an unwanted second click.

Clean the mouse thoroughly around the microswitches, check for any damage to the mouse, check your double-click speed settings, and if this does not work you will need to fix or replace your click nano-switches.

Accumulated dirt and dust can often cause the mouse buttons to stick resulting in a double-click input. To solve this, make sure the mouse is off, then with either some compressed air or a toothpick or something thin or non-metal, blow out or clean any debris & dirt.

There may be some signals interfering with the mouse resulting in double-click inputs. Some signals may come from other electronic decides that output signals such as speakers, other Bluetooth connections, or some network frequencies. Try removing any electrical signals way from the mouse as well as anything that could be obstructing the signal between the mouse and the USB plug-in or the Bluetooth receiver of the computer.

If the aforementioned steps do not work or the mouse has continuously been double-clicking since it was first purchased, there may be a chance that the mouse may be defective. Problems such as faulty circuit boards or faulty springs are issues that reside deep in the mouse. The best resolution for these deeply ingrained issues might just be to replace the mouse.

Trying to use the scroll wheel is difficult.

The mouse doesn't respond the way you want it to scroll, one thing can be dust particles clumped together messing with the scroll wheel's sensor. simply pick up the mouse and give the scroll wheel a few blows.

The battery can be the cause of the glitch since it is running out of power. You can check if the battery is working by trying it on another device.

Swapping the USB port on your PC or laptop can make all the difference to scrolling issues. If you are using a USB hub, remove this from the equation if possible and connect the mouse or its receiver directly to the computer.

If none of the tips worked, try updating the firmware on the mouse and see if that improves the scrolling or you can change the scrolling settings.

If your mouse is having dragging issues such as doesn't want to drag and drop or it drags and drops when unwanted.

• Open up ICUE
• click on the “Settings” menu
• Click the mouse icon just underneath the menu bar
• Click the “Update” button next to the firmware version

• Unplug the mouse.
• With the mouse unplugged, hold down the left and right mouse buttons.
• While holding down the mouse buttons, plug the mouse back into the computer.
• After around 5 seconds, release the buttons. You will see an LED flash if it resets successfully.