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The printer will not print

Add blank paper to paper tray

  • The printer may be out of paper, so place blank white printer paper vertically into rear paper feeder.

Plug the USB cable into the computer

  • Plug the purple end of the USB chord into the back of the printer and the other end into a USB computer jack on the computer.

Replace the ink cartridge

Clear the paper jam

  • Gently pull out jammed paper.

Install drivers to computer

The buttons on the printer are broken/will not work

Install new buttons

The scanner/copier glass is broken/cracked

Install new scanner/copier glass

The printer will not turn on

Plug in power chord

  • Make sure the plug is securely inserted into power outlet.

Install a new motherboard

Один комментарий

Message says arm locked, clear paper jam and press print. There is no paper jame and the printer still will not do a print out. Goes through some sort of gyration but stiil will not print and the same message comes. What can I do....I cannot see a paper jam, or any jam period.

Thanks, Ronnie Treece

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