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HP LaserJet P1102w Troubleshooting

Released in May of 2012 and identified as model number CE657A#BGJ. The HP LaserJet P1102w is USB and wifi connection capable.

Power Cord Will Not Fit into Printer Power Plug Input

Power cord will not plug into printer.

Objects Obstructing Plugin

Visually inspect and remove any obstruction in the power plug, possibly clean plug of any dust or debris with a dry rag.

Faulty Power Cable

Check power cable to assure it is the correct cable. Look for visible tears, rips, or damages along the cable.

Bent Power Plug Input Prongs

Check to see if the power prongs are straight on the printer, if not bend slightly to attempt to realign the prongs.

Missing or Damaged Power Plug Input Prongs

If you are missing a prong or have a damaged prong, and the power cord no longer fits into the machine; you will need to remove the power plug input and replace with a new one that you purchase. Click Here to view the guide on how to remove the damaged Power Plug Input.

Paper Will Not Feed into Printer Correctly

Rollers activate but paper does not feed into the printer.

Paper Jammed in Printer

If paper is visibly stuck within the printer, attempt to remove the paper manually out of the paper input.

Paper not Jammed, but Paper Still will not Pull into Position

If this is the case, you may need to re-position or replace the paper feeder spring. Follow our step by step guide here to replace the faulty spring.

Paper not Jammed, Spring is in Place, Rollers Sounds can be Heard, and Paper is still not Feeding Correctly

If you have used all previous options with no results you may have to replace the drive belt. The drive belt replacement guide can be found here.

Overall Systematic Printer Dysfunctionality

Major difficulties with the printer that cannot be explained with surface examination.

Motherboard Short Circuited

Possible Symptoms of Motherboard Failure: (Home Power Surge or Lighting Strike)

Printer Buttons not Working, while Lights are On

If HP LaserJet P1102w printer buttons are not working but the lights are still on for the buttons the motherboard might be damaged and will require replacement.

Failed Lighting

If your HP LaserJet P1102w printer buttons are not lighting up but power appears to be flowing through the printer the motherboard might be damaged and will require replacement.

Failure to Recognize Computer / Network

If your HP LaserJet P1102w printer cannot connect to the network but has all the required drivers and software updates the motherboard might be damaged and will require replacement.

Ink Incorrectly Coping onto Page

If your HP LaserJet P1102w printer is incorrectly printing out your document, you may need to replace the motherboard.

If you are experiencing any of these issues or have further systematic failures, you may need to replace the printer's motherboard. Follow our guide here for instructions on replacing the motherboard.

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