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The Kodak EasyShare Z740 is a 5.0 Megapixel camera with 10x optical zoom, 5x digital zoom, and a 1.8 inch LCD screen
Note: This troubleshooting page covers issues associated with the EasyShare Z740 model by Kodak. Any other models are covered in separate troubleshooting pages.
Camera does not turn on
Camera does not turn on after pushing the power button.
Hold down power button
If the camera is off and will not turn on when pushing the power button, there may be an easy solution to the problem. While the device is off, press and hold the power button until the camera turns on.
Batteries need to be re-adjusted/cleaned
If you notice the batteries have collected some dirt, consider taking out the batteries and placing them back in under the correct pole configuration for each battery. If the batteries are dirty, simply clean them using rubbing alcohol.
Batteries are dead
Connect the camera to a Kodak 3-volt AC adapter (sold separately), then try again. If this does not charge the battery you may need to replace them by following the manual or instructions on the camera. Make sure they are new and charged batteries.
Bad logic board
It's possible that dropping the camera or damaging can ruin the logic board. The logic board may not be working properly anymore and must be replaced, or the camera might have to be sent to Kodak for repair. In case you don't want to risk replacing an important part like the logic board, consider sending the camera to Kodak because installing the logic board incorrectly can ruin the camera.
Camera does not turn off
Camera does not turn off after pressing power button.
Batteries need to be removed
Remove the batteries from the battery compartment and insert them back in. Use caution and make sure the camera is in standby mode so nothing is damaged on the logic board.
Camera turns on, and then quickly turns off
Camera turns off as soon as it is turned on.
Batteries need to be removed
Remove the batteries from the battery compartment and insert them back in the correct loading pole configuration. Confirm the batteries are charged.
The camera may overheat after prolonged use. Turn off the camera and let it stand for 5 minutes before turning it back on.
It's possible that dropping or damaging the camera ruin the logic board. The logic board may not be working properly anymore and must be replaced, or the camera might have to be sent to Kodak for repair. In case you don't want to risk replacing an important part like the logic board, consider sending the camera to Kodak because installing the logic board incorrectly can ruin the camera.
Lens does not extend or retract
Camera lens does not open or close.
Remove the batteries from the battery compartment by following this guide.
Battery is dead
Charge the battery and place it in the camera correctly.
Remove any obstructions near lens.
Obstructions may prevent the lens from opening or closing properly. A Q-tip is a good tool to remove any dirt from the edge of the lens.
Replace the lens assembly
The lens might need replacement if it is unrepairable. If this is the case, consider replacing the lens of the camera.
Flash does not work
Camera does not flash when needed or the flash unit does not open .
Remove the batteries from the battery compartment and reinsert them using this guide.
Open Flash Unit
Open the flash unit and check the flash settings to be sure the correct option is being used, following this guide.
Change the flash unit
You may need to install an entirely new flash unit, following these instructions
Change the capacitor
It's possible that capacitor may be damaged or faulty after several uses of the camera. Consider replacing the guide in the camera.
LCD screen does not work
LCD screen is damaged/not working properly.
LCD screen is cracked
Once the LCD screen cracked or damaged severely, the only solution is to replace the screen. If the LCD screen is cracked on the camera, you'll need to replace it by following this guide.
LCD Screen is black and does not turn on
Remove the lens cap. If that doesn't work push the LCD button to change the display.
Memory card is not recognized or camera freezes with card.
Card may be corrupted
Make sure the card is the uncorrupted and is free of dirt and doesn't look broken.
Format card in camera
Make sure the right card is in the camera.
Memory card still doesn't work
Use another memory card.