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NEATGEAR has no power.

If the router is not plugged in, it won't turn on. Make sure the power cord is plugged in to both the wall and the router.

If the power supply port is faulty, you will not be able to start your router. The easiest way to test this is to borrow a power adapter to test your machine. If you have the same problem with another adapter you must replace the power supply.

My internet is really slow.

Slow internet may be caused by interference from other electronic devices, such as microwaves and phones, working over the same frequency. Try keeping them further away from the router in order to decrease interference.

If the input/output cables are incorrectly inserted, a weak signal may arise. The ethernet cord should be plugged into the back of the router, and any outgoing cables should be plugged into the black output slots. Make sure all cables are completely plugged in.

A weak signal could be the result of a faulty or broken antenna. The antenna may no longer be properly connected or it may have failed. If this is the case, you must replace the antenna.

Updating the firmware can fix software glitches that may be causing the slow internet speed. Download the latest version of firmware, and then reset the router.

Once turned on, the LED's should all light up for 10 seconds and then turn off. If the LED's stay turned on, there is something wrong inside the router.

A change may have been made to the default settings that has caused the lights to stay on. By resetting the configuration to factory defaults, settings that deal with the LED lights will be restored to how they were when the device was bought.

Unexpected sounds are being emitted from the router.

If you are hearing buzzing sounds coming from the router, it may be due to a faulty capacitor. If any of the capacitors in the device are slightly bulged on the top or are leaking fluid, they are faulty and need to be replaced. Replacing the capacitor can eliminate the annoying sounds and increase the life of the device.

LED lights should turn on when an Ethernet connection is made.

The Ethernet must be completely connected in order for the device to work properly. When the Ethernet cord is correctly inserted, a clicking noise will be heard as it locks into place.

If the hub or workstation to which the Ethernet is connected is not powered on, then the LED lights will not turn on.

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