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  • Charging cable has a loose connection – remove and re-insert charging cable.
  • Charging cable is broken – purchase new cable.
  • Charging port is broken – see Installing Charging Port Guide.
  • Battery is not charged – charge battery.
  • In an area of low service – move to different area to receive better service.
  • Internal antenna is loose or broken – see Installing Antenna Guide.
  • In an area of low service – move to different area to receive better service.
  • Microphone is loose or broken – see Installing Microphone Guide.
  • Volume setting is too low – increase volume.
  • In an area of low service – move to different area to receive better service.
  • Speaker is loose or broken – see Installing Speaker Guide.
  • In an area of low service – move to different area to receive better service.

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