- The speaker does not turn on
- No sound plays
- Lights do not work
- Unresponsive light intensity dial
- Subwoofer will not play
The speaker doesn’t turn on when the power button is pushed.
Before taking the speaker apart, double check to ensure the speaker is plugged in to the wall through the grey cord in the back. Make sure the outlet is functioning by trying different outlets.
The male part of the cord should fit in snug to the female input on the back of the speaker.
If the device is on, a blue ring of light should circle the power button when pushed.
If the cord has any visible damage, then you may need to replace the cord.
If the device still does not turn on, it is likely that the DC input on the device has a bad connection.
Try cleaning out the input with a compressed air dust cleaner to remove any dust, dirt, crumbs, etc.
If the device remains dead, try replacing the DC input connection.
If the problem persists, you may need to replace the motherboard Motherboard.
When the device is plugged into the speaker, no sound comes out.
Sometimes the sound on the audio device is too low for the speaker to project adequately. Turn the volume all the way up on your device, and using the buttons on the front, turn up the volume on the speaker. Also make sure the audio device is on, playing music, and correctly connected to speakers.
If there is still no sound, try replacing the Speakers.
If there is still no sound, you need to buy a new white ZipConnect unit page
The lights do not turn on when the device is connected to the speaker.
Make sure the light intensity dial is not off, and turn it to its highest setting.
Ensure that the speaker is plugged in to the wall through the grey power cord. Also double check the outlet is functional by trying other outlets.
The LEDs only flash when music is playing so check to make sure that the audio device is on and playing music.
If the LED lights still do not work, try replacing The LED lights.
The LEDs do not change brightness when you turn the dial.
If the lights are on, but the intensity does not change with dial movement, then you may need to replace The light intensity dial.
If the dial still does not change the intensity of the LED’s, you may need to replace the Motherboard.
The speaker is connected to the subwoofer, but no bass is created.
Make sure the subwoofer functions with other audio devices.
If the cord has visible damage, then you may need to replace it.
If the subwoofer is still not creating bass, try replacing the Sub input.