Вики, созданная, благодаря помощи студентов
Эта вики выполнена отличной студенческой командой из нашей образовательной программы.
My phone got wet
Your phone went through the washer and now you’re stuck.
Check water damage indicators on the inside of the case
DO NOT TURN THE PHONE ON! Open the case and take out the battery. Check to see if any of the three indicators have been activated. Blow air with a fan on to the opened phone as well as the battery.
Other signs of damage
Only a specific part of the screen may have a slight discoloration.
Device is not turning on
Pressing the power button won’t turn the phone on
Check to see if the battery is dead
Plug the phone in and see if it charges. Check to see if the charging light turns on.
Check to see if the battery and charger still work
Use a voltmeter to see if the battery has any charge. If not, it may not be working. Plug the phone in with the battery and check to see if the charging light turns on. If the light does not turn on, check to see if the charger is working by plugging the charger into a wall and using a voltmeter on the connection with the phone. If the charger is working, then the battery may no longer be working.
Check to see if the power button is working
If the charger and battery are working, the power button may be broken.
Check for signs of corrosion
Open the phone and see if any corrosion has appeared. Using a brush or fine sandpaper, remove this corrosion.
Games are not working
Your games won’t run or they freeze when playing.
Check if the game has been installed properly
Try uninstalling and then re-installing the game through the Google Play Store. Make sure you are connected to the internet when you do this.
Try updating the phone or game
Check for any updates from the phone or game manufacturers website such as the Google Play Store.
Check the game manufacturers website
This problem may not be unique. Check the game's online forum for any known problems and how to address them.