Устранение неполадок SteelSeries Apex 64145

PART-1

The problem I am having is that a few keys are not triggering anymore

the keys are as follows:

(the period key, greater-than key, question mark key, right shift key & finally the quotation mark key) I might have to get the plastic circuit sheets to replace the ones I have. because it seems that part of the plastic circuit sheets might be damaged some how. I was playing a video game and then poof out of no where all the lights on the keyboard went out and keyboard stopped responding

I unplugged the keyboard and even tested it on another computer and it didnt want to go back on

so i opened the keyboard to check if something burnt out, I cleaned everything with rubbing alcohol and let it dry. put everything back together and boom keyboard started to function only to have the keys mentioned above not working I re-opened the keyboard several times to make sure nothing was pinching anything.

PART-2

i even tested it by just pressing the circuit allocated connections from the 3 plastic circuits sheets under the membrain sheet within the within the keyboard and it would not type those keys out,

but it does it for all the other keys. So im sure the plastic circuit sheets are damaged for some odd reason hoping that if I call or email Steelseries, that I can purchased a new set of circuit sheets from them.

This is my favorite keyboard as I do LOVE chiclets keyboards

I wish Steelseries would make a newer version of this APEX-350 without taking away ANY of the sets of keys or layout it already has , but rather improve on it. and have every key lit up individually colored - I can only wish

If Steelseries could make a Chiclet `mechanical` keyboard that would be insane :)

like a APEX-350 MARK-II mechanical keyboard, I would be first in line to buy it.

I have a problem so I left on holiday 3 weeks ago my keyboard apex pro tkl 2023 wireless was fine but when I came home it would not work at all . The plugs are in everything is in but won’t work at all. The led wouldn’t turn on , it doesn’t even show the menu pad . Won’t show anything when I’m charging it either . Can somebody help ?

some of my keys f9-f12 light up orange and my keyboard just stops working