Why is my dashboard not working?

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2001-2007 Dodge Caravan

Unveiled at the 2000 North American International Auto Show on January 10, 2000, the redesigned 2001 Dodge Caravan and 2001 Chrysler Town & Country were released for sale in August 2000.

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MissHeather @missheather

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Why is my dashboard not working?

This is the second time this has happened to me. The first time I took it to the shop and lucky the computer was reset. However, I took it to the same shop and this second time but did not receive the same results.

Problem is...

I hit the breaks to stop at a stop sign and all power went off. All gauges went down and now I can't read my speedometer, turn signals don't work, no break lights, gas gauge doesn't work, etc... Nothing works on my dash. Tried to see if I could do a diagnostics to get error codes and nothing came up. I also have a leaky a/c problem that I need to get fixed because I live in a very humid state - could be related. I have ideas.

My guess is I need to check out the BCM and see if I blew some fuses in the process. So far I haven't found any that are blown. My radio does work, my brake fluid is fine, and I would love some feedback.

Thank you!

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Chuck @chuck29252 Репутация: 97 3 · Answer 1 · 2016-11-22T09:32:18-07:00

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Chuck @chuck29252

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If you have checked all your fuses and they're good, my best guess would be the plug that goes into the back of your instrument cluster has a bad connection. Try pushing in on the face of the cluster in various spots, and see if that does anything. I had this happen to me one time as well. I bought a used cluster at a salvage yard, and the problem was resolved. Hope that helps, I know car problems are frustrating. :)

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I haven't had a chance to test that and I will look into this weekend. I am waiting to pull everything out of the way to get a better look inside and not be rushed to put it back together. I am definitely going to check out a savage yard. Thank you! =)

4 янв 2017 г. из MissHeather

I've moved battery around a few times and got it working all day as long as I didn't use blinkers! Hasn't worked since! Going to have my mechanic check it out. I know the problem is somewhere behind the battery area. Thank you for your comments and what you did to fix the problem!!

19 июн 2020 г. из Janice Rogers

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ssmith107713 @ssmith107713 Репутация: 25 1 · Answer 2 · 2018-10-31T12:03:51-07:00

ssmith107713 @ssmith107713

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does anyone know where this plugs into my van was stolen and recovered I have no dash lights and this is in plugged

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Get a mirror and look up under that box next to the battery, bet they unplugged it from there to hotwire it. If it is from there, try to ask a parts store what to buy to clean that blue plug up, it looks very dirty. Maybe some brake cleaner ( that is safe for rubber ). Don't get it in your eyes.

31 окт 2018 г. из Just Me

This plug is left unused on the caravan platform for some reason? They all have it and none of them are plugged into anything. My guess is that it is either used in a different vehicle configuration which shares the same wiring harness, or it’s used for like a special version of the van such as a handicap or one with the lift door etc.

14 дек 2023 г. из Sparkling Wiggle

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Just Me @onlyme Репутация: 1 4 · Answer 3 · 2018-10-31T17:02:42-07:00

Just Me @onlyme

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I hit the breaks to stop at a stop sign and all power went off.

A wire harness was near or under the break peddle as you pressed it down and it pulled wires out the back of the gauges. ( sounds good to me )

Could be simply easy to just lay on your back with a flashlight and look up in the area behind the dash to push it back on.

I also have a leaky a/c problem that I need to get fixed because I live in a very humid state

You have more issues to fix before dealing with your AC.

You need to go to an AC guy to do that troubleshooting. They can put in dye to find leaks and sniffer tools to detect leaks in the AC system. Sometimes it can get costly. Sometimes its just a simple filler valve tightening and freon.

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Alan Ross @alanross33719 Репутация: 1 · Answer 4 · 2021-09-26T21:49:03-07:00

Alan Ross @alanross33719

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The gentleman who replaced the instrument cluster is on the right track. If ever there was a misnomer “ Grand “ is it. These vehicles are notorius for electrical problems. I am on my second instrument cluster and third BCM. Most of the problems seem to be connected with the BCM. I have heard where the vehicle has constantly stalled because of problems with the anti-theft system. Why do I still have this vehicle? Well, it has 220K on the engine and transmission with no problems. I guess Chrysler built better engines and transmissions than computers!

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Pat Kelly @pkelly22 Репутация: 1 · Answer 5 · 2022-02-18T13:01:07-07:00

Pat Kelly @pkelly22

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What kind of car do you have? I had a GMC Jimmy with a similar problem and ended up replacing my entire dash because it was cheaper. I forget exactly how much I paid, but it was definitely under $75 and they shipped it free.

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2001-2007 Dodge Caravan

Why is my dashboard not working?

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